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read our latest testimonials
We pride ourselves on delivering a super level of customer service, and value each and every one of our happy clients.
Read our latest testimonials from our work throughout the South West, from straightforward blockage resolutions, through to more complex investigative CCTV surveys to facilitate purchase of land.
If we've recently completed any repair or maintenance for you and you'd like to leave us a review, please contact us.
your review
DECEMBER 2020
If you have had work completed.
Waterways has now teamed up with Mossy Earth reforestation and rewilding projects.......
For every paid job Waterways will plant 1 tree and if you leave a review we will plant 2 more!
Reforestation remains among the most effective strategies for climate change mitigation and all the rewilding projects at Mossy Earth have as their main aim to restore ecosystems and promote biodiversity.
Martin Rodea
December 2020
Whole new 45m of pipe installed.
We had a water leak on our mains supply between the meter and the property, on investigation we found the 45m of pipe work we had, to be beyond repair, so John and the team came in and replaced the old pipe work with a complete new 45m length. they managed to mole the new pipe in without any joints, and with minimal ground disturbance. The job form start to finish was excellent, i would thoroughly recommend this company. A great service from a great team.
ian truscott
NOVEMBER 2020
Collapsed Drain.
John and his team repaired a collapsed drain for me A brilliant clean and tidy repair job well done i can recommend them to anyone. Many thanks.
emma pearce
OCTOBER 2020
Underground Repair.
John and his team carried out a repair on underground pipes in our backyard. He responded really quickly and kept us informed at every stage. All the team were friendly and professional. The work was of a high standard and we would not hesitate to recommend Waterways Drainage.
Keith harris
AUGUST 2020
Leaking drainage pipe.
John and his team repaired a leaking waste pipe in our yard. They arrived promptly, were friendly and professional. John explained the issues and kept us informed throughout. the work is of an excellent standard and we would not hesitate to recommend Waterways Drainage.
DAN TUCKER
JULY 2020
Blocked Drain.
A big thank you to John and Gary for unblocking a waste water pipe under our lawn. Not only is it Easter Sunday but the midst of the 'lockdown' too. A job very well done and the lawn back down as good as new. Wouldn't hesitate to recommend, and fairly priced too. Thanks again.
Kathy Vian
MAY 2020
Blocked Drain.
John was amazing. He spent 2 hours unblocking our fatburger in the drain, took it all away and washed everything down when he finished, even though it was dark by then!
Thoroughly recommended A* service
Nikki finnimore
APRIL 2020
Shed roof & new gate
John is brilliant! Came to fix shed roof and entrance gate. Fantastic job done. Really polite, friendly and professional service. Fast hard worker. Highly recommend John and his services 5*
Thank you
kelly nicholls
FEBRUARY 2020
Blocked Drain
Fast response and very efficient service at avery reasonable price. 5 Starcompany all day every day.
Alfie Garnett
DECEMBER 2020
Ground work.
I was very pleased with Waterways Drainage Specialists Ltd, a very professional company, prompt in turning up to do the work, friendly company, prompt in replying to emails.
Thank you John and his friendly team.
I recommend Waterways 100%
Matt king
DECEMBER 2020
Fresh Water Supply Pipe.
From the first point of contact John was responsive, friendly and courteous. I received my estimate within 24 hours.
On the day, the team arrived promptly and got straight to work. The work was completed efficiently and the garden was left clean and tidy afterwards.
Genuinely can't fault the team and would highly recommend to anyone looking for a plumber .
john averies
NOVEMBER 2020
Fresh Water Supply Pipe.
Highly recommended by a friend of ours, after SWW told us we had an underground water leak. John from this company was fantastic he was so helpful and professional, he arrived prompt as agreed and they found the leak really quick, the pipework was replaced and the garden returned to the way it was before.
Graham keddie
SEPTEMBER 2020
Manhole re-benching.
I had a problem with a blocked manhole that needed re-mortaring. I spoke to John and sent some photo's, he gave me a quote. His team arrived on time, and have done a wonderful job. No mess no fuss and nothing was too much trouble. Good old fashioned customer service! I hope i don't need their services again but would not hesitate to recommend them to anyone.
lizzie black
AUGUST 2020
Re-round and line.
Excellent service. Hard working, focussed and re-assuring. Thank you.
richard phare
JUNE 2020
Blocked Drain.
John came around to unblock a very unpleasant blockage, it took him a matter of minutes to sort the issue. John is a very likeable guy and extremely reliable. I called him and he arrived within 45 minutes. If you have any problems with drainage don't bother going anywhere else!!
jacqui courtier
MAY 2020
Approved Contractor
Excellent service, detailed reports with facts which makes our job as Plymouth Homes Lettings easier to manage. Highly recommended.
Steve ball
MARCH 2020
Blocked Drain
Amazing service, Great Value and Highly professional! Solved the problem when other 'national' drain companies didn't have a clue! would definitely recommend - if you've got a problem with your drains - don't waste your time with anyone else - call Waterways!
David rendle
FEBRUARY 2020
Water Service Renewal
John is friendly and accomodating. Fitted a cold water pipe from the meter in the road to the entry point to my bungalow using a mole. Kept in contact during the whole process, holes filled in neatly and left everything tidy. Good job John, thanks. Highly recommended.
Marrielle Newton
DECEMBER 2020
Drain repair for house sale.
We were selling our house and the survey showed up some problems with the drainage. John and his team came out with high end camera equipment to show us what the problem was. Within days they fixed the problem which meant we could proceed with the completion as planned. Great friendly service and at a good price.
john read
DECEMBER 2020
Blocked Drain.
Very professional company, James not only knew his trade well but was also very good at explaining problems and what he was going to do. He was very customer orientated and was keen to help as much as possible. Waterways are definitely going to be my first port of call for any future drainage problems.
hannah newcombe
OCTOBER 2020
Turf Garden.
These guys are amazing, done an excellent job, very friendly, polite and are just amazing, 100 percent recommend them, thanks lads and now I have an amazing garden we can enjoy.
Francis elford
SEPTEMBER 2020
Flooding investigation.
John & the team arrived to trace a potential property flooding issue. Due to their expertise & state of the art equipment a successful outcome was achieved with minimal disturbance. Well done team & I would not hesitate to recommend you.
Martin hunt
JULY 2020
Blocked Drain.
We had a blocked drain but it was not an urgent matter, emailed John late Thursday and he replied within the hour and booked a slot to come on Friday. Turned up to do the job as discussed and cracked on with inspecting and cleaning the drain, first class job and first class service, would recommend and will use again if i have the need. Thanks John
Kate libby
JUNE 2020
Blocked Drain.
Thankyou John for coming out so prompt today, lovely guy and a great service
Douglas Skelly
APRIL 2020
Blocked Drain
Waterways Drainage have a very professional work aptitude and are extremely knowledgeable. I would not hesitate in using them again.
margie barker
MARCH 2020
Pipe Lining
Brilliant service - quick, efficient and on time.
kirsty treen
JANUARY 2020
Drainage issues
A really friendly, honest and reliable service and would highly recommend. John was really helpful, explained and resolved the problem fully.
your review
DECEMBER 2020
If you have had work completed.
Waterways has now teamed up with Mossy Earth reforestation and rewilding projects.......
For every paid job Waterways will plant 1 tree and if you leave a review we will plant 2 more!
Reforestation remains among the most effective strategies for climate change mitigation and all the rewilding projects at Mossy Earth have as their main aim to restore ecosystems and promote biodiversity.
Martin Rodea
NOVEMBER 2021
Whole new 45m of pipe installed.
We had a water leak on our mains supply between the meter and the property, on investigation we found the 45m of pipe work we had, to be beyond repair, so John and the team came in and replaced the old pipe work with a complete new 45m length. they managed to mole the new pipe in without any joints, and with minimal ground disturbance. The job form start to finish was excellent, i would thoroughly recommend this company. A great service from a great team.
ian truscott
OCTOBER 2021
Collapsed Drain.
John and his team repaired a collapsed drain for me A brilliant clean and tidy repair job well done i can recommend them to anyone. Many thanks.
emma pearce
AUGUST 2021
Underground Repair.
John and his team carried out a repair on underground pipes in our backyard. He responded really quickly and kept us informed at every stage. All the team were friendly and professional. The work was of a high standard and we would not hesitate to recommend Waterways Drainage.
Keith harris
AUGUST 2020
Leaking drainage pipe.
John and his team repaired a leaking waste pipe in our yard. They arrived promptly, were friendly and professional. John explained the issues and kept us informed throughout. the work is of an excellent standard and we would not hesitate to recommend Waterways Drainage.
DAN TUCKER
JULY 2020
Blocked Drain.
A big thank you to John and Gary for unblocking a waste water pipe under our lawn. Not only is it Easter Sunday but the midst of the 'lockdown' too. A job very well done and the lawn back down as good as new. Wouldn't hesitate to recommend, and fairly priced too. Thanks again.
Kathy Vian
MAY 2020
Blocked Drain.
John was amazing. He spent 2 hours unblocking our fatburger in the drain, took it all away and washed everything down when he finished, even though it was dark by then!
Thoroughly recommended A* service
Nikki finnimore
APRIL 2020
Shed roof & new gate
John is brilliant! Came to fix shed roof and entrance gate. Fantastic job done. Really polite, friendly and professional service. Fast hard worker. Highly recommend John and his services 5*
Thank you
kelly nicholls
FEBRUARY 2020
Blocked Drain
Fast response and very efficient service at avery reasonable price. 5 Starcompany all day every day.
Alfie Garnett
DECEMBER 2021
Ground work.
I was very pleased with Waterways Drainage Specialists Ltd, a very professional company, prompt in turning up to do the work, friendly company, prompt in replying to emails.
Thank you John and his friendly team.
I recommend Waterways 100%
Matt king
NOVEMBER 2021
Fresh Water Supply Pipe.
From the first point of contact John was responsive, friendly and courteous. I received my estimate within 24 hours.
On the day, the team arrived promptly and got straight to work. The work was completed efficiently and the garden was left clean and tidy afterwards.
Genuinely can't fault the team and would highly recommend to anyone looking for a plumber .
john averies
SEPTEMBER 2021
Fresh Water Supply Pipe.
Highly recommended by a friend of ours, after SWW told us we had an underground water leak. John from this company was fantastic he was so helpful and professional, he arrived prompt as agreed and they found the leak really quick, the pipework was replaced and the garden returned to the way it was before.
Graham keddie
AUGUST 2021
Manhole re-benching.
I had a problem with a blocked manhole that needed re-mortaring. I spoke to John and sent some photo's, he gave me a quote. His team arrived on time, and have done a wonderful job. No mess no fuss and nothing was too much trouble. Good old fashioned customer service! I hope i don't need their services again but would not hesitate to recommend them to anyone.
lizzie black
AUGUST 2020
Re-round and line.
Excellent service. Hard working, focussed and re-assuring. Thank you.
richard phare
JUNE 2020
Blocked Drain.
John came around to unblock a very unpleasant blockage, it took him a matter of minutes to sort the issue. John is a very likeable guy and extremely reliable. I called him and he arrived within 45 minutes. If you have any problems with drainage don't bother going anywhere else!!
jacqui courtier
MAY 2020
Approved Contractor
Excellent service, detailed reports with facts which makes our job as Plymouth Homes Lettings easier to manage. Highly recommended.
Steve ball
MARCH 2020
Blocked Drain
Amazing service, Great Value and Highly professional! Solved the problem when other 'national' drain companies didn't have a clue! would definitely recommend - if you've got a problem with your drains - don't waste your time with anyone else - call Waterways!
David rendle
FEBRUARY 2020
Water Service Renewal
John is friendly and accomodating. Fitted a cold water pipe from the meter in the road to the entry point to my bungalow using a mole. Kept in contact during the whole process, holes filled in neatly and left everything tidy. Good job John, thanks. Highly recommended.
Marrielle Newton
DECEMBER 2021
Drain repair for house sale.
We were selling our house and the survey showed up some problems with the drainage. John and his team came out with high end camera equipment to show us what the problem was. Within days they fixed the problem which meant we could proceed with the completion as planned. Great friendly service and at a good price.
john read
OCTOBER 2021
Blocked Drain.
Very professional company, James not only knew his trade well but was also very good at explaining problems and what he was going to do. He was very customer orientated and was keen to help as much as possible. Waterways are definitely going to be my first port of call for any future drainage problems.
hannah newcombe
SEPTEMBER 2021
Turf Garden.
These guys are amazing, done an excellent job, very friendly, polite and are just amazing, 100 percent recommend them, thanks lads and now I have an amazing garden we can enjoy.
Francis elford
SEPTEMBER 2020
Flooding investigation.
John & the team arrived to trace a potential property flooding issue. Due to their expertise & state of the art equipment a successful outcome was achieved with minimal disturbance. Well done team & I would not hesitate to recommend you.
Martin hunt
JULY 2020
Blocked Drain.
We had a blocked drain but it was not an urgent matter, emailed John late Thursday and he replied within the hour and booked a slot to come on Friday. Turned up to do the job as discussed and cracked on with inspecting and cleaning the drain, first class job and first class service, would recommend and will use again if i have the need. Thanks John
Kate libby
JUNE 2020
Blocked Drain.
Thankyou John for coming out so prompt today, lovely guy and a great service
Douglas Skelly
APRIL 2020
Blocked Drain
Waterways Drainage have a very professional work aptitude and are extremely knowledgeable. I would not hesitate in using them again.
margie barker
MARCH 2020
Pipe Lining
Brilliant service - quick, efficient and on time.
kirsty treen
JANUARY 2020
Drainage issues
A really friendly, honest and reliable service and would highly recommend. John was really helpful, explained and resolved the problem fully.
Sarah Cain
JANUARY 2020
Coating the inside of a drain
John explained what was happening and was very friendly too. He went one step further by fixing our step with cement whilst he was waiting. Would definitely recommend!
Plymouth, Devon
Kate Brooks
JANUARY 2020
Drainage works at commercial premises
John has been to our Pub and saved us twice now - really nice guy, hard working and excellent service. Wouldn’t hesitate to recommend, would always call them first! Thank you John.
Plymouth, Devon
Steve hole
DECEMBER 2019
Drain blockage
Awesome work by John. Very prompt, efficient and friendly. Couldn’t ask for anything more. Sorted my issue out in no time. 5*
Exeter, Devon
lee Sullivan
APRIL 2018
Fixing collapsed pipework
Thanks John for the speedy, reliable and friendly service. Insurance company completely had no idea. Definitely recommend, very good customer communication.
Plymouth, Devon
DEAN DARK
OCTOBER 2019
Water leak
John came and dealt with my water leak, on short notice. Very professional and experienced in his field. Would highly recommend. Thanks buddy.
Saltash, Cornwall
Hayley westcott-furze
JUNE 2019
(Potable water) Water service renewal
A friendly and reliable service. Communication was excellent from the start and the work was completed efficiently. Would recommend!
Plymouth, Devon
Mark gummow
JUNE 2019
CCTV Survey and investigation to prove SWW Asset for land purchase
I cannot fault the prompt, professional and courteous service and I would absolutely recommend them.
Chudleigh, Devon
janice horsman
MAY 2019
CCTV Survey and investigation to prove connected to main sewer
Faultless service, helpful, prompt and no hidden charges 5* all round and highly recommended.
Bovey Tracey, Devon
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mr pratt
APRIL 2019
Frame and cover replacement
Excellent service. Very prompt and well priced. Would recommend.
Exeter, Devon
mrs weighill
APRIL 2019
Existing soakaway inadequate, pipe to main sewer
Really impressed at realistic prices, sensible solutions and speedy service 5* service all round.
St Austell, Cornwall
mrs treen
FEBRUARY 2019
Mass growth of roots causing blockage
A really friendly, honest and reliable service. Would highly recommend. John was really helpful, explained and resolved the problem fully.
Crediton, Devon
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mrs head
MAY 2018
Broken pipe under wall causing blockage
Very impressed with the prompt and courteous service. Everything was left very clean and tidy showing little evidence that they had actually been on site. Would certainly recommend.
Paignton, Devon