read our latest testimonials
We pride ourselves on delivering a super level of customer service, and value each and every one of our happy clients.
Read our latest testimonials from our work throughout the South West, from straightforward blockage resolutions, through to more complex investigative CCTV surveys to facilitate purchase of land.
If we've recently completed any repair or maintenance for you and you'd like to leave us a review, please contact us.
If you have had work completed.
Waterways has now teamed up with Mossy Earth reforestation and rewilding projects.......
For every paid job Waterways will plant 1 tree and if you leave a review we will plant 2 more!
Reforestation remains among the most effective strategies for climate change mitigation and all the rewilding projects at Mossy Earth have as their main aim to restore ecosystems and promote biodiversity.
Whole new 45m of pipe installed.
We had a water leak on our mains supply between the meter and the property, on investigation we found the 45m of pipe work we had, to be beyond repair, so John and the team came in and replaced the old pipe work with a complete new 45m length. they managed to mole the new pipe in without any joints, and with minimal ground disturbance. The job form start to finish was excellent, i would thoroughly recommend this company. A great service from a great team.
John and his team repaired a collapsed drain for me A brilliant clean and tidy repair job well done i can recommend them to anyone. Many thanks.
John and his team carried out a repair on underground pipes in our backyard. He responded really quickly and kept us informed at every stage. All the team were friendly and professional. The work was of a high standard and we would not hesitate to recommend Waterways Drainage.
Leaking drainage pipe.
John and his team repaired a leaking waste pipe in our yard. They arrived promptly, were friendly and professional. John explained the issues and kept us informed throughout. the work is of an excellent standard and we would not hesitate to recommend Waterways Drainage.
A big thank you to John and Gary for unblocking a waste water pipe under our lawn. Not only is it Easter Sunday but the midst of the 'lockdown' too. A job very well done and the lawn back down as good as new. Wouldn't hesitate to recommend, and fairly priced too. Thanks again.
John was amazing. He spent 2 hours unblocking our fatburger in the drain, took it all away and washed everything down when he finished, even though it was dark by then!
Thoroughly recommended A* service
Shed roof & new gate
John is brilliant! Came to fix shed roof and entrance gate. Fantastic job done. Really polite, friendly and professional service. Fast hard worker. Highly recommend John and his services 5*
Fast response and very efficient service at avery reasonable price. 5 Starcompany all day every day.
Fresh Water Supply Pipe.
From the first point of contact John was responsive, friendly and courteous. I received my estimate within 24 hours.
On the day, the team arrived promptly and got straight to work. The work was completed efficiently and the garden was left clean and tidy afterwards.
Genuinely can't fault the team and would highly recommend to anyone looking for a plumber .
Fresh Water Supply Pipe.
Highly recommended by a friend of ours, after SWW told us we had an underground water leak. John from this company was fantastic he was so helpful and professional, he arrived prompt as agreed and they found the leak really quick, the pipework was replaced and the garden returned to the way it was before.
I had a problem with a blocked manhole that needed re-mortaring. I spoke to John and sent some photo's, he gave me a quote. His team arrived on time, and have done a wonderful job. No mess no fuss and nothing was too much trouble. Good old fashioned customer service! I hope i don't need their services again but would not hesitate to recommend them to anyone.
Re-round and line.
Excellent service. Hard working, focussed and re-assuring. Thank you.
John came around to unblock a very unpleasant blockage, it took him a matter of minutes to sort the issue. John is a very likeable guy and extremely reliable. I called him and he arrived within 45 minutes. If you have any problems with drainage don't bother going anywhere else!!
Excellent service, detailed reports with facts which makes our job as Plymouth Homes Lettings easier to manage. Highly recommended.
Amazing service, Great Value and Highly professional! Solved the problem when other 'national' drain companies didn't have a clue! would definitely recommend - if you've got a problem with your drains - don't waste your time with anyone else - call Waterways!
Water Service Renewal
John is friendly and accomodating. Fitted a cold water pipe from the meter in the road to the entry point to my bungalow using a mole. Kept in contact during the whole process, holes filled in neatly and left everything tidy. Good job John, thanks. Highly recommended.
Drain repair for house sale.
We were selling our house and the survey showed up some problems with the drainage. John and his team came out with high end camera equipment to show us what the problem was. Within days they fixed the problem which meant we could proceed with the completion as planned. Great friendly service and at a good price.
Very professional company, James not only knew his trade well but was also very good at explaining problems and what he was going to do. He was very customer orientated and was keen to help as much as possible. Waterways are definitely going to be my first port of call for any future drainage problems.
These guys are amazing, done an excellent job, very friendly, polite and are just amazing, 100 percent recommend them, thanks lads and now I have an amazing garden we can enjoy.
John & the team arrived to trace a potential property flooding issue. Due to their expertise & state of the art equipment a successful outcome was achieved with minimal disturbance. Well done team & I would not hesitate to recommend you.
We had a blocked drain but it was not an urgent matter, emailed John late Thursday and he replied within the hour and booked a slot to come on Friday. Turned up to do the job as discussed and cracked on with inspecting and cleaning the drain, first class job and first class service, would recommend and will use again if i have the need. Thanks John
Thankyou John for coming out so prompt today, lovely guy and a great service
Waterways Drainage have a very professional work aptitude and are extremely knowledgeable. I would not hesitate in using them again.
Brilliant service - quick, efficient and on time.
A really friendly, honest and reliable service and would highly recommend. John was really helpful, explained and resolved the problem fully.
Coating the inside of a drain
John explained what was happening and was very friendly too. He went one step further by fixing our step with cement whilst he was waiting. Would definitely recommend!
Drainage works at commercial premises
John has been to our Pub and saved us twice now - really nice guy, hard working and excellent service. Wouldn’t hesitate to recommend, would always call them first! Thank you John.
Awesome work by John. Very prompt, efficient and friendly. Couldn’t ask for anything more. Sorted my issue out in no time. 5*
Fixing collapsed pipework
Thanks John for the speedy, reliable and friendly service. Insurance company completely had no idea. Definitely recommend, very good customer communication.
John came and dealt with my water leak, on short notice. Very professional and experienced in his field. Would highly recommend. Thanks buddy.
(Potable water) Water service renewal
A friendly and reliable service. Communication was excellent from the start and the work was completed efficiently. Would recommend!
CCTV Survey and investigation to prove SWW Asset for land purchase
I cannot fault the prompt, professional and courteous service and I would absolutely recommend them.
CCTV Survey and investigation to prove connected to main sewer
Faultless service, helpful, prompt and no hidden charges 5* all round and highly recommended.
Bovey Tracey, Devon
Frame and cover replacement
Excellent service. Very prompt and well priced. Would recommend.
Existing soakaway inadequate, pipe to main sewer
Really impressed at realistic prices, sensible solutions and speedy service 5* service all round.
St Austell, Cornwall
Mass growth of roots causing blockage
A really friendly, honest and reliable service. Would highly recommend. John was really helpful, explained and resolved the problem fully.
Broken pipe under wall causing blockage
Very impressed with the prompt and courteous service. Everything was left very clean and tidy showing little evidence that they had actually been on site. Would certainly recommend.